![]() ![]() Disconnect the power cord from the back of the console and wait two minutes. Select Network Settings, Advanced Settings, Alternative Mac Address, and finally Clear.You can clear the Mac Address on your console by following the steps below: STRICT: Can only play against open NAT types.įor instructions on how to forward ports, please contact either your ISP (Internet Service Provider) or manufacturer of your modem/router.MODERATE: Can play games with open or moderate NAT types.OPEN: Can play games with any other NAT type.The NAT types can be one of the following:. ![]() For troubleshooting a disconnect in your connection, select Troubleshooting and then Test Network Connection.In the second column titled Current Network Stats, check the NAT status and confirm whether it is reading that your console is running on wireless or Ethernet correctly.You can perform a connection test on your Xbox by following the process below: You can refer to this site about how to connect to Xbox Live. Perform a connection test on each device connected to the network.Check all the physical devices on the network to ensure they are plugged in and powered on.You can check for network or service outages by following the process below: ![]()
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